Your privacy matters: our policy and commitments

This Privacy policy ( “Politics“), PST Özel Sağlık Turizm Ticaret Ltd. Şti. (Referred to as “Plastic Surgery Turkey Group“), in order to ensure that our users take advantage of our services in a safe and complete manner, the Personal Data Protection Act ( “law“), which is not limited to 6698, is fully In accordance with the purpose of processing and informing our users in this context.

The purpose of this policy is to examine the Platform members/visitors/users and medical centres during the operation of the “www.plasticsurgeryturkeygroup.com” website ( “Platform“) operated by Plastic Surgery Turkey Group. People with treatment (collectively referred to as “data owner“) are shared with the Plastic Surgery Turkey Group, which is produced during the use of the data owner’s Platform, and for treatment operations in Istanbul To determine the terms and conditions for the use of personal data shared with Plastic Surgery Turkey Group.

1. Data to be processed

Plastic Surgery Turkey Group, depending on the consent of the data owner’s credentials, e-mail address, telephone number and contact information such as the Platform may be required for the performance of the services and possible health services, In accordance with the law and all applicable legislation, personal data may be processed through the Platform or in a manual environment. The user expressly acknowledges the processing of the data that it may share with Plastic Surgery Turkey Group in accordance with its own desire for the purposes specified in this Privacy policy.

Data that is anonymized in a way that cannot be reversed is the third amendment of the law. and the 7th. shall not be regarded as personal data in accordance with the provisions of this data and will carry out the processing activities relating to this policy without any liability.

2. Personal Data processing purposes

Plastic Surgery Turkey Group, the personal data provided by the data owner, to benefit from the services provided through the Platform of the data owner, membership registration and account creation and related to the Platform, if the subscription is in question The Plastic Surgery Turkey Group, including the aim of keeping records, detecting system errors and monitoring performance and improving the functioning of the Platform, providing maintenance and support services and backup services To take advantage of the relevant health services provided by the business units and conducting related business processes, the health services carried out by Plastic Surgery Turkey Group To carry out the necessary works by the relevant business units and to carry out the work processes related to this, Plastic Surgery Turkey Group and the legal, technical and commercial-business security of the persons involved in the business relationship. The planning and processing of the commercial and/or business strategies of the Plastic Surgery Turkey Group can be processed for its purposes.

Such personal information may be used to communicate with the data owner or to improve the experience on the Platform as part of the data subject’s explicit consent, as well as in-house reporting and business development activities. be used to make various statistical evaluations without revealing your identity, create database and market research. Such information may be processed, stored and transmitted to third parties by Plastic Surgery Turkey Group for direct marketing, digital marketing, remarketing, targeting, profiling and analysis purposes, and such information shall be You will be able to communicate with you for the purpose of reporting on the promotion, maintenance and support activities of various applications, products and services.

Plastic Surgery Turkey Group is also the 5th Amendment of the law. and the 8th. and/or in the presence of exceptions in the relevant legislation, the personal data may also be processed and shared with third parties without the consent of the data owner. These exceptions are; (i) expressly stipulated in the Law (ii) that the person who is unable to disclose his or her consent due to actual impossibility or has no legal validity for his or her or anyone else’s life or body integrity is obligatory (iii ) requires the processing of personal data belonging to the parties of the Contract (IV) the legal obligation of the data principal, provided that a contract (between Plastic Surgery Turkey Group and the data owner) is directly related to the establishment or disclosure. (v) The fact that the concerned person has been publicly (vi) obligated to process data for the establishment, use or protection of a Right (vii) not to harm the fundamental rights and freedoms of the person concerned The data is required for the legitimate interests of the data principal.

3. Processing of Specially Qualified Personal Data

Your personal health data is one of the special personal data listed under Article 6 of the Act; public health protection, preventive medicine, medical diagnosis, treatment and care services, health services and the financing of the planning and management, without your consent to be processed.

As the Plastic Surgery Turkey Group, within the scope of the clear consent of the Data Holder; To provide better visualization of the treatment process of the patients and to improve the health services we offer and to improve the health services, and to keep the health data, in-house medical reports, digital marketing, legal processes and complaints processes. , Regulation and Regulation on Health Services Basic Law No 3359, Decree Law No. 663 on the Organization and Duties of the Ministry of Health and its Subsidiaries, Regulation on the Diagnosis and Treatment of Outpatient Diagnostics, Treatment of Personal Health Data, The Regulation on Provisioning shall be able to process in accordance with the regulations of the Ministry of Health, the decisions of the Protection of Personal Data and other legislation.

4. Transfer of Personal Data

The Plastic Surgery Turkey Group, the personal data of the Data Holder and the new data obtained by using this personal data can be used by the third parties in which the Aesthetic Center uses its services to perform the services provided to the Data Holder for the purposes of achieving the objectives set forth in this Privacy Policy. can be transferred as limited. Plastic Surgery Turkey Group, the development of the Data Holder experience (including improvement and personalization), ensuring the security of the Data Holder, detecting fraudulent or unauthorized use, investigating operational evaluation, correcting errors related to Platform services and any of the purposes of this Privacy Policy. will be able to share with third parties such as e-mail and SMS senders, hosting service providers, law offices, research companies, call centers, etc.

The Data Holder acknowledges that such third parties may store your personal data on their servers throughout the world, provided they are limited to the above purposes, and consent in advance. Personal data may be transferred abroad without the express consent of the Data Owner under the terms and conditions specified in Article 9 of the Law.

5. Collection Method and Legal Reason of Personal Data

Personal data is collected electronically and electronically via the Platform in our medical centers. The personal data collected for the above mentioned legal reasons can be processed and transferred for the purposes stated in Articles 5 and 6 of the Law No. 6698 and this Privacy Policy.

6. Rights of the Personal Data Holder

In accordance with Article 11 of the Act, data holders (i) learn whether personal data has been processed about them, (ii) requesting information about their personal data if they are processed, (iii) the purpose of processing personal data, iv) to know the third parties in which personal data is transmitted domestically or abroad, (v) to request the correction of personal data in case of incomplete or incorrect processing of such data and to notify the third parties to the transfer of the personal data, (vi) (iii) the request for the deletion or destruction of personal data in the event that the reasons for its processing have been terminated and to notify the third parties to which the personal data is transferred, (vii) the automatic fog of the processed data (viii) have the right to seek the remedy of the loss in the event of damages due to the unlawful processing of personal data.

Requests for the exercise of these rights shall be submitted by the personal data holders personally, through notary or registered registered mail, to [email protected], to the applicant’s e-mail address of the Plastic Surgery Turkey Group and to the Plastic Surgery Turkey Group. e-mail in writing. The Plastic Surgery Turkey Group will finalize these requests within thirty days. The Plastic Surgery Turkey Group reserves the right to charge a fee fee (if any) charged by the Personal Data Protection Board regarding the claims.

The Data Holder acknowledges and undertakes that his / her information subject to this Privacy Policy is complete, accurate and current, and will be updated immediately if there is any change in this information. Otherwise, Plastic Surgery Turkey Group is not responsible for any damages.

7. Storage Time for Personal Data

The Plastic Surgery Turkey Group shall keep the personal data provided by the Data Holder during the period of provision of the services and the duration of the treatment in order to fulfill the obligations arising from the nature of the services provided. In addition, the Plastic Surgery Turkey Group may store personal data in the event of any disputes that may arise between the Data Holder and the limited statutory limits for the purpose of carrying out the necessary defense within the scope of the dispute and in accordance with the relevant legislation.

8. Changes to the Privacy Policy

The beneficiaries of the services offered in the Platform and the health services in our medical centers are deemed to have read and accepted these conditions. This Privacy Policy may be updated to the Data Owners without prior notice in order to comply with changing conditions and regulations.

SERVICE AGREEMENT

ARTICLE 1- THE PARTIES AND THEIR SUBJECT MATTER

This agreement is an agreement between PST SAGLIK TURIZM Agency (hereinafter referred to as the Agency for short) and the consumer & consumers defined below on the other side regarding the scope and conditions of their domestic and dec trips.

Agency: PST ÖZEL SAGLIK TURIZM TIC. LTD.STI.       Customer:

Maslak Mah. Meydan Sok. Beybi Giz Plaza A Blok No:1/55 Sariyer/ Istanbul             Telefon:

Telefon: 0212 982 84 66         E-Posta:

E-mail: [email protected]     

ARTICLE 2- SUBJECT OF THE CONTRACT

ARTICLE 3- CONTRACT PRICE

3.1. The contract price is in FOREIGN CURRENCY /TL, including VAT.

3.2. This price includes all services expressly provided for in article 2 of the contract.

ARTICLE 4 – PAYMENTS

4.1. The full booking fee at the time of registration must be made on or before the day of surgery. In case of non-fulfillment of the specified payments within the specified periods, the reservation is canceled and 25% of the price is billed to the consumer as a withdrawal compensation.         

ARTICLE 5 - CANCELLATION / TRANSFER

5.1. The agent may cancel or postpone the operation due to unforeseen additional considerations and all force majeure circumstances that are an obstacle to the start or continuation of the operation, even though he has taken all the necessary care. In this case, the consumer has no right to compensation.

5.2. When the consumer requests cancellation within the withdrawal periods specified in the consumer law, the full amount of the price he has paid will be refunded to him.

5.3. The consumer has the right to change the date and cancel it 7 days before the date of operation and can request a refund. Date changes made by the consumer are subject to cancellation.

5.4. In case of cancellation /transfer of the discounted service, the consumer agrees and undertakes to pay 75% of the service price to the agency up to exactly 7 days before the start of the service and the full service price after 7 days.

5.5. If the Agent deems it necessary, he may partially or completely cancel the surgical appointment that he has announced or registered, provided that he notifies the Consumer, before the start of the service. He will refund the price paid. During the same period or during the service, the agent may change the names of the hotels covered by the service, their places of departure and their order by means of transportation. If the consumer does not accept these changes and cancellations for justified reasons, he has the right to cancel his reservation and get a refund for non-consumed service costs.

ARTICLE 6 - Eating and Drinking: As stated in the hotel entry document (person, accommodation and tour details).

ARTICLE 7 - Departure Times, Type of Transport and Stopping Places: As indicated in the tour documents and air tickets (person, accommodation and tour details).

ARTICLE 8- VISA PROCEDURES

8.1 Visa, passport processing belongs to the consumer. If all the necessary documents are submitted to the agency in full before the visa application deadline notified to the consumer by the agency, the visa processing fee may be followed up by the agency in return. The agency cannot be held responsible for any disruptions that may arise from consulates or visa application centers in applications made after the visa deadline. If a passport change is made by the consumer after applying for a visa, the agency cannot be held responsible for any disruptions and damages that may occur during visa processing, visa purchase, and tour participation. The dec is an intermediary between the consumer and consulates and application centers. The agency is not responsible for any damages that may occur if it does not issue a visa. Compulsory travel insurance does not cover the issue of non-receipt of a visa. In addition, the agent has no responsibility for those who are not accepted into the country, since obtaining a visa does not guarantee entry into that country. And for this reason, the agency does not pay any refunds or compensation.

ARTICLE 9- THE TRANSLATOR'S FEE The translator's fee is included in the operation fee.

ARTICLE 10 - GENERAL PROVISIONS

10.1. The agent, the force majeure that occurs after the start of the service it undertakes, the state for which the consumer is responsible, and 3. he is responsible for reasons other than those arising from the personal responsibilities of people. In the event that the agency within the responsibility of the consumer to the detriment of the consumer in accordance with the provisions of schedule changes Kütahya tursab or services in the form of a refund for the price to compensate, as we can at the same time, and are not included in the price given to the consumer at the time of service for additional and /or alternative arrangements may want to make up with.

10.2. The consumer shall comply with the rules reported by the guide, hospital, agency and transport vehicle authorities regarding the purchased service; 3.he agrees that he will respect the life, property and peace of people, otherwise he will not be able to get the service for the right reason and has no right to return it.

10.3. In the event that the consumer terminates the booking with a bet because the service performed is defective, he must notify the agency authority and the hotel where he is staying in writing about the reasons for the termination. Otherwise, you will be considered to have received and used the service.

10.4. It is the duty of a bona fide consumer to cooperate and be attentive to inform the agent in writing about the issues that the consumer is complaining about during the performance of the service.

10.5. The consumer(s) who are not signed in the contract but participate in the service subject to the contract are deemed to have accepted and committed to the provisions of the contract by the consumer(s) they are assigned to register on their behalf by reading and signing this agreement. Despite this, the patient sign the contract where the consumer on the grounds for the operation as participating person(s) to which they are joined to the litigation against the agency and the agency to the consumer related to the operation and, except as written in this agreement, in the event of a price or having to pay compensation to the agency, the signature on the contract, the consumer(s) reserves the right to recourse for the amount paid. Even if the consumers participating in this operation have not signed, they have learned about the terms of this agreement that will be valid between the parties due to catalogs and advertisements, and they have committed to participating in the operations under the terms dec this agreement.

10.6. If there is a conflict between the remaining copy of the contract in the consumer and the remaining copy in the agency, the remaining copy records in the agency will be based dec

ARTICLE 11 - COMPETENT COURT

Istanbul Consumer Courts are authorized to resolve disputes arising from the application of this agreement.

I have received a copy of the Contract on behalf of all the persons mentioned on the registration form.